support@washburn.edu, 785.670.3000
Services include:
- WUAD Accounts for faculty, staff, students, and select affiliates
- Temporary guest accounts
- Service accounts for automated functions
- Access control for WUAD-related resources, e.g. computers and file storage
support@washburn.edu, 785.670.3000
ITS provides support for the business functions of the University through Enterprise Application Services (EAS). Administrative Business Analysts are assigned to the various modules of Banner, our administrative software, as well as other enterprise-wide applications.
(For staff)
Linda Griffin, linda.griffin@washburn.edu, 785.670.2068
ITS provides access to Banner and Imaging systems.
(For staff)
support@washburn.edu, 785.670.3000
ITS can work with University units to analyze technology and automation needs.
(For staff)
Kevin Halgren, kevin.halgren@washburn.edu, 785.670.2341
ITS provides cabling installation services to facilitate connection of devices to the campus network or the University telephone system.
support@washburn.edu, 785.670.3000
- Backup
- Restore
- Domain Name Registration and Management
- Management of server operating systems (Microsoft Windows, Redhat Linux, Mac OS, and IBM AIX)
- MySQL Databases
- Network Management
- Printer Access Management and Accounting
- Sophos Antivirus
- SSL Certificates
- Storage
- Website Hosting
support@washburn.edu, 785.670.3000
ITS supports the technology in all computer labs on campus.
support@washburn.edu, 785.670.3000
- Assessments of IT resources
- Assistance in bidding and ordering IT services and equipment
- Disaster Planning, Management, and Recovery
- Vendor and product evaluation for IT solutions
Dale Rusche, dale-rusche@washburn.edu, 785.670.1718
ITS operates Washburn University Cable Television (WUCT - Channel 10) on Cox Communications cable.
(For faculty, staff, and the community)
support@washburn.edu, 785.670.3000
Equipment checkout is available from the Technology Support Center (Bennett Computer Center, room 104)
(For faculty and staff)
Kevin Halgren, kevin.halgren@washburn.edu, 785.670.2341
ITS provides information security services to assure the availability, integrity, and confidentiality of University data.
Brenda White, brenda.white@washburn.edu, 785.670.1506
ITS can assist you with the use of equipment in Mediated Classrooms and also help departments design and install systems in new learning spaces or update existing installations.
(For faculty and staff)
Dale Rusche, dale.rusche@washburn.edu, 785.670.1718
The production area of ITS provides services to faculty and staff in the areas of:
(For faculty and staff)
- Media duplication (tapes, DVDs, CDs)
- Audio/video streaming
- Video/multimedia production
- Production labs training and support
(television studio, audio production, video editing)
support@washburn.edu, 670-3000
ITS supports, manages, and maintains the MyWashburn and MyWashburnTech accounts provided to all students, faculty, and staff at the University.
(For students, faculty, and staff)
Eileen Brouddus, eileen.brouddus@washburn.edu, 670-2301
ITS provides support and access for individuals and groups to post announcements in MyWashburn and via email.
(For faculty and staff)
support@washburn.edu, 785.670.3000
ITS adjusts account information after name changes.
(For students, faculty, and staff)
Online Education Support, online-ed-support@washburn.edu, 785.670.2381
The Online Education area of ITS provides support in the following areas:(For students, faculty, and staff)
- LMS (ANGEL) for courses & groups
- MyWashburn course tools
- Online Course Design
- Respondus/StudyMate
- Online Course evaluation
support@washburn.edu, 785.670.3000
support@washburn.edu, 785.670.3000
ITS provides support to the university Police Department for the installation, maintenance, and training for the security camera system for the campus. Contact 670-3000 or support@washburn.edu for system support.
support@washburn.edu, 785.670.3000
ITS provides services to help collect information through surveys and forms both anonymously and associated with an individual.
(For faculty and staff)
support@washburn.edu, 785.670.3000
- Software Discounts
- Supported Software
Sue Taylor-Owens, sue.taylor-owens@washburn.edu, 785.670.1856
ITS offers generalized technology training and instructional technology support in all supported software and hardware.
(For faculty and staff)
Phyllis Hoffman, phyllis.hoffman@washburn.edu, 785.670.2308
ITS provides telephone services to every employee including voice mail.
support@washburn.edu, 785.670.3000
ITS provides test scoring and reporting services.
(For faculty)
Brenda White, brenda.white@washburn.edu, 785.670.1506
ITS provides video conferencing and satellite downlink services for faculty, staff & off-campus groups. We can assist you with connecting to multiple remote sites for videoconferencing or provide materials and conferences through a satellite downlink feed to various rooms on the campus.
(For faculty and staff)
support@washburn.edu, 785.670.3000
Services include:
- ITS Hosted and/or Managed Virtual Servers and Services
- Scalable Computing Resources
- Scalable Storage Resources for datacenter or general campus needs
support@washburn.edu, 785.670.3000
Services include:
- MySQL and Oracle databases
- Website hosting
- Management of Windows, Redhat Linux, Mac OS and IBM AIX servers
- Authentication Services with Active Directory (WUAD) and LDAP
webmaster@washburn.edu
The Web services area of ITS assists students, faculty, staff, and student organizations in obtaining web space on university servers to support their individual, department, and organization needs in web development.
(For students, faculty, and staff)
support@washburn.edu, 785.670.3000
