Washburn University

Vice President for Administration and Treasurer's Area - Mission, Values and Guiding Principles

Adopted December 1, 2003

 

 

 

Mission

 

The Administration area is a support unit for the Washburn University campus community providing goods and services. Our mission is to provide services with the highest ethical standards which support the University's mission, goals, objectives and policies. We seek to continuously improve our operational efficiency and effectiveness. This focus will enable us to meet or exceed the needs and expectations of the campus community we serve.

 

 

Values

 

How we accomplish our mission is as important as the mission itself. Fundamental to success for the Administration area are these basic values:

  •  People

Our people are the source of our strength. They provide talent, creativity, and innovation, as well as determine our reputation and vitality. Professionalism, involvement, teamwork, honesty, and fairness are our core human values.

  • Work Environment

We must provide a professional and supportive work environment where our employees can enjoy freedom of conscience and the right to refuse to engage in actions that violate ethical principles and standards or provisions of law.

  • Products and Services

Our product offerings and services are the end result of our efforts to best serve our customers, the campus community. As our product offerings and services are viewed, so are we viewed.  We will offer the highest quality services and products possible.

  • Cost Recoveries

In our auxiliary and cost recovery operations, we will operate in a business-like manner to maximize current services and allow for expanded or additional services to the campus community.

 

 

 

Guiding Principles

 

  • Quality comes first

To exceed customer expectations, the quality of our product offerings and services must be our number one priority. We must continuously improve in everything we do.

  • The campus community is the focus of everything we do

Our work must be done with our customers, the campus community, in mind. We must provide the best product offerings and services possible to meet or exceed our customers' needs and expectations. We must constantly evaluate our product offerings and services to ensure we continue to meet or exceed the needs and expectations of the campus community.

  • Continuous improvement is essential to our success

We must strive for excellence in everything we do: in our services, our product offerings, our human relations, and our values.

  • Employee involvement is our way of life

We are a team. We must treat each other with trust and respect and adequately communicate within our area as well as with the campus community we serve. We constantly strive to be and to offer the best.

  • Integrity is never compromised

We must ensure there is no conflict, or the appearance of conflict, between our personal and University interests. We must never act officiously or permit personal feelings, prejudices, animosities, or friendships to influence our decisions. The conduct of the Administration area must be pursued in a manner that is ethically responsible and commands respect for integrity and positive contributions to the campus community we serve. 


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