24 Hour Emergency Service

The employees of Facilities Services will respond to the following emergency situations:

• fire and fire alarms
• power outages
• pipe breaks
• toilet overflowing or plugged
• faucet or shower head leaks
• water shut off problems
• door lock problems leading to insecure area
• sewer line backups or sewer odor or smoke
• gas line leaks or smell of natural gas
• elevator or wheelchair lift problems
• broken glass
• major roof leaks or floods
• other unsafe facilities conditions

Between 8:00 a.m. and 5:00 p.m. Monday through Friday, except holidays; please make all emergency calls to Facilities Services (785) 670-1149. 

Between 5:00 p.m. and 8:00 a.m. Monday through Friday, and 24 hours a day during weekends and holidays; please make all emergency calls to the University Police Dispatcher (785) 670-1153.  The University Police Dispatcher will call utility companies in coordination with Facilities Services on-call staff.

Whether calling Facilities Services or University Police, please follow up your phone call by filling out an I-service work request.  In the request, please include the fact that you contacted Facilities Services or University Police.