Online Education Support

Desire2Learn Technical Tips

Here are a some tips to help you have a successful Desire2Learn experience this semester. If you have questions or need additional support, please contact Online Education Support by emailing online-ed-support@washburn.edu anytime or by calling 785-670-2381.

  1. Compose lengthy discussion posts or assignments in an offline editor such as Microsoft Word or Notepad before copying and pasting the text into Desire2Learn. Doing so helps prevent loss of work internet issues occur.

  2. Technical Specifications for computers when using Desire2Learn, Respondus, Respondus LockDown Browser, or Respondus Monitor

Online Education Support strongly recommends using a desktop or laptop computer for taking or building any Desire2Learn course.  Mobile devices are used primarily for viewing materials in Desire2Learn. 

Supported Native Browsers
Windows:  Internet Explorer 10 or 11
Mac:  Safari (latest version)
For both Macs and Windows machines, an additional browser is recommended.

Supported Alternate Browsers
Firefox (latest version)
Chrome (latest version)

Operating Systems
Windows:  Windows 7 or Windows 8
Mac:  OSX (latest version)

Mobile operating systems tablet/phone
Android (latest version)
iOS (latest version)

Desire2Learn Faculty and Student training is located within Desire2Learn.  Access Desire2Learn and go to your My Home.  Select Help.  In the drop-down menu you can access: Training and Orientation, FAQ, Student Help, and Faculty Help.

If you have questions regarding this information please contact Online Education Support by emailing online-ed-support@washburn.edu anytime or by calling 785-670-2381.