Course Syllabus
Spring 2009
Select Mission of the University:
Washburn University shall prepare qualified individuals for careers, further study and lifelong learning through excellence in teaching and scholarly work. Washburn University shall make a special effort to help individuals reach their full academic potential. Washburn University Board of Regents, 1999
School of Business Mission Statement:
We provide a high quality business education, supported by research and service activities, that enhances the economic vitality of the region.
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Instructor: |
Bill Roach |
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Office: |
HC 310 D |
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Phone: |
670-1748 |
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E-mail: |
william.roach@washburn.edu |
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Meeting Time: |
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MWF MWF
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9:00 a.m. to 9:500 a.m. M HC 103 WF HC 108 10:00 a.m. to 10:50 a.m. M HC 103 WF HC 108
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Office Hours: |
M 11:00 a.m. to 11:30 a.m.. WF 11:00 a.m. to 12:00 p.m. MW 01:30 p.m. to 02:30 p.m. |
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Required Materials: |
Lee J. Krajewski and Larry P. Ritzman Operations Management: Strategy and Analysis (8h Edition, 2007)
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Optional Materials: |
It may be convenient to have a flash drive |
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Prerequisites: |
MA 141, AC 225, BU 250, BU 342, EC 211 (or MA 343) with 2.0 grade point average. Completion of 54 semester hours. “It is the responsibility of the student to meet all prerequisite requirements for courses in which the student is enrolled. A student failing to meet prerequisite requirements is subject to administrative withdrawal from the course at any time.” |
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This course provides students with an introduction to the field of operations management in both manufacturing and service businesses. Students will learn to use models to help them make operations management decisions in the areas of productivity, quality, customer service, product and process strategy, etc. Students will implement the models using appropriate software and explain the results in non-technical language. Students will address ethical issues in a variety of areas: productivity, privacy, diversity, the environment, etc. See the detailed list of topics.
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Topics |
Dates / Sessions |
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Syllabus, Introduction: Chapter 01: Operations as a Competitive Weapon Search engine to find information on overtime practices (unfair labor practices) in the context of a particular firm. Productivity calculations in Excel |
1-2, Jan 21 -23 |
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Productivity Calculations (continued) Supplement A: Decision Theory, Breakeven Analysis, Decision Tables and Trees |
3-4, Jan 26-28 |
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Supplement A: Decision Theory
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5-6, Jan 30, Feb 02 |
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Chapter 02: Operations Strategy |
7-8, Feb 04 - 06 |
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Chapter 03: Project Management
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9-11Feb 09 - 13 |
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Chapter 04: Process Strategy |
12-13, Feb 16 - 18
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Formula Sheet, Exam Review |
14, Feb 20 |
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Exam #1 (Chapters 1,2,3,4; Supplement A) Journal # 1 (Excel Problems, Article Summary) |
15,Monday 23 Feb 2009 |
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Chapter 05: Process Analysis |
16-17, Feb 25, 27 |
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Chapter 06: Process Performance and Quality |
18-20, Mar 02 - 06 |
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Chapter 7: Constraint Management (Capacity), Supplement C: Waiting Lines |
21-23, mar 09 - 13 |
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Spring Recess |
Mar 16 - 22 |
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Chapter 10: Supply Chain Strategy
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24, Mar 23 |
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Chapter 11: Location |
25-27, Mar 25 - 30 |
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Formula Sheet, Review |
28, Apr 01 |
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Exam 2 (Chapters 5,6, 7 (SupC), 10, 11) |
29, Apr 3 |
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Slack Day |
30, Apr 06 |
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Chapter 12: Inventory Management |
31-33, Apr 08 - 13 |
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Chapter 13: Forecasting |
34-36, Apr 15 - 20 |
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Supplement E: Linear Programming |
37-40, Apr 22 - 29 |
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Chapter 14: Sales and Operations Planning |
41-42, May 01 - 04 |
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Chapter 15: Resource Planning (ERP |
43,44, May 06 - 08 |
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Review for Final Formula Sheet |
44 May 08 |
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Exam 3 (Chapters 12, 13, 14, 15 ; Supplement E) (Chapters 1,2,3,4; Supplement A) (Chapters 5,6, 7 (SupC), 10, 11) Journal #3 (Excel Problems, Article Summary) |
BU 347A Thursday 14 May 2009 9:00 a.m. BU 347B Monday 11 May 9:00 a.m. BU 347 EA Monday, 11 May 7:00 p.m. |
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Grades Due |
Wednesday 20 May 10:00 a.m. |
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Attendance is taken every day. Being late twice counts as one absence. The grading system allows for one week of absences without penalty. Each week of absence, beyond two, reduces the student's calculated average by one and one third percentage points. Missing 5 or more weeks of class will result in a failing grade. Students who miss one or fewer classes will get a 10 point bonus. There are no excused absences. Students who take all exams at the scheduled time will also get a 10 point bonus.
All sections of BU 347 normally cover the specified list of topics. Sometimes current events, weather, or personal exigencies will result in the addition or deletion of topics.
Homework / Journal:
Students are expected to submit a portfolio of 20 points worth of worked problems (Excel®) and an a summary of a magazine article. The article summary should include: 1) a copy of the article (at least 1000 words), 2) a formal citation of the article in APA format, 3) an outline of the article, and 4) a summary of the article (200 words) Article summaries without appropriate citations will lose points. The article summary format is the same format followed by Ben Franklin in his studies. This semester the subject of the articles is to be sustainability in the context of a particular firm or industry. They are to be submitted in (MicroSoft Word®) in rtf, doc, or docx format.
The problems and the article summary will be submitted as email attachments – no more than two emails per submission. The Excel ® problems for a segment of the course should be in a single file; there should be a separate worksheet for each problem. One worksheet should include a list of the problems worked. The journals will be collected and graded at the time of each test. A perfect (100%) journal should include at least 2o points worth of problems solved in Excel ® plus the article summary. Problems not solved in Excel ® will normally not count. Problems worked by hand get full credit for those sections of the course designated by the instructor. Whenever the problem has been substantially completed by the instructor, the student will be expected to supply 3 comments for every point expected in the grade. Complex problems count more than simple problems. Each journal should include a summary of an article on sustainability in the context of a particular firm or industry. Note that journals will not be graded until about a week after submission. Journals must be submitted on time. Journals not in the required format will lose points. For the journal the problems account for 50% o f the points, and the article summary for 50percent of the points.
Exams cover the material indicated in the schedule in the syllabus. The exams will consist of a mixture of twenty (20) fill-in questions (an average of 4 from each of the chapters covered) and five essay/problem questions (four parts). There will be at least one word problem per exam. The final exam is comprehensive, but some material may be included on all three exams. Half of the third exam will be based on the last segment of the course; half of the final exam will be based on the first two segments of the course. Exams may include some questions on the interpretation of computer output. Normally the software tested on will be the software which accompanies the text or an Excel ® model developed in class. Students will be asked to use a simple four function calculator during exams. Exam scores may or may not be curved. Students may use a formula sheet during exams. The formula sheet is limited to two sides of a single 8 ½ by 11 sheet of paper. The formula sheet may include formulas and worked problems.
There will be a word bank for the vocabulary questions on the exams. Students are required to hand in the word bank with the exam paper. Students are also expected to hand in their formula sheets with the exam. Not handing in the word bank or formula sheet will be considered academic misconduct.
Assessment:
This class uses in course assessment of the examinations. Once the student grades are recorded, the instructor looks at the score distributions for every question or part of question. This is done to determine whether there was a problem with the question or with the coverage of the material in that question. Ideally, this results in continuous improvement of the course. Practically, it means that the instructor requires graded tests to be turned back in so he can process the assessment statistics. Not returning the graded exam when requested is considered academic misconduct. Sample exams will be made available online.
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Assignment |
Due Date |
Points |
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Attendance |
Daily |
See Attendance Heading |
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Journal No. 1 |
See schedule |
100 |
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Exam No. 1 |
See schedule |
200 |
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Journal No. 2 |
See schedule |
100 |
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Exam No. 2 |
See schedule |
200 |
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Journal No. 3 |
BU 347A See schedule
BU 347B See schedule
BU 347 EA See schedule |
100 |
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Exam No. 3 |
BU 347A See schedule
BU 347B See schedule
BU 347 EA See schedule |
400(cumulative) |
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Total |
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1100 |
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Grade Distribution:
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Percentage of Class |
Grade |
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Less than 15 % |
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Approximately 35 % |
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Up to 50 % |
C |
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Less than 15 % |
W, D , F |
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Students will be given tentative letter grades each time the journals and exams are returned. If there are no W,D, F grades, the average class g.p.a. will be about 2.65.
Students who miss an exam for good reason will be required to take a make up exam on the same material. Makeup exams will normally be given on the day of the final. Sometimes, with proper notice and appropriate circumstances, it will be possible to schedule a more convenient date for a make up exam.
“It is the responsibility of the student to meet all prerequisite requirements for courses in which the student is enrolled. A student failing to meet prerequisite requirements is subject to administrative withdrawal from the course at any time.”
Academic Misconduct Policy:
All students are expected to conduct themselves appropriately and ethically in their academic work. Inappropriate and unethical behavior includes (but is not limited to) giving or receiving unauthorized aid on examinations or in the preparation of papers or other assignments, or knowingly misrepresenting the source of academic work. Washburn University’s Academic Impropriety Policy describes academically unethical behavior in greater detail and explains the actions that may be taken when such behavior occurs. For guidelines regarding protection of copyright, consult
www.washburn.edu/copyright/students. For a complete copy of the Academic Impropriety Policy, contact the office of the Vice President for Academic Affairs, Morgan 262, or go on-line to:
www.washburn.edu/admin/vpaa/fachdbk/FHsec7.html#VIII
If the instructor perceives that a student has engaged in academic misconduct or an academic impropriety, the instructor will assign a grade of zero for the work and report the incident the Vice President for Student Affairs.
Disability Services:
The Student Services Office is responsible for assisting in arranging accommodations and for identifying resources on campus for persons with disabilities. Qualified students with disabilities must register with the office to be eligible for services. The office MUST have appropriate documentation on file in order to provide services. Accommodations may include in-class note takers, test readers and/or scribes, adaptive computer technology, brailled materials. Requests for accommodations should be submitted at least two months before services should begin; however, if you need an accommodation this semester, please contact the Student Services Office immediately.
Location: Student Services, Morgan Hall Room 150
Phone: 785-670-1629 or TDD 785-670-1025
E-Mail: student-services@washburn.edu
Students may voluntarily identify themselves to the instructor for a referral to the Student Services Office.
Center for Undergraduate Studies and Programs (CUSP):
As a Washburn student, you may experience difficulty with issues such as studying, personal problems, time management, or choice of major, classes, or employment. The Center for Undergraduate Studies and Programs (Office of Academic Advising , Educational Opportunity Program, and Office of Career Counseling, Testing and Assessment) is available to help students either directly through academic advising, mentoring, career counseling, testing and developing learning strategies or by identifying the appropriate University resource. If you feel you need someone with whom to discuss an issue confidentially and free of charge, contact CUSP in Morgan 122, 785-670-1299, advising@washburn.edu.
Withdrawal Policy:
During fall and spring semesters, students may withdraw from full semester courses through the second week of class with no recorded grade. From the third through the eleventh week a “W” is recorded for any dropped course. Beginning with the start of the twelfth week, there are NO withdrawals, and a grade will be assigned for the course. For short-term or summer course deadlines, please check the appropriate Semester/Session Course Bulletin Web Site (www.washburn.edu/schedule)
Official E-Mail Address:
Your Washburn University e-mail address will be the official address used by the University for relaying important messages regarding academic and financial information and the University will consider this your official notification for important information. It may also be used by your instructors to provide specific course information. If you prefer to use an alternate e-mail address to receive official University notices, you can access your mywashburn e-mail account, choose the "Options" tab, and select "Settings", scroll to the bottom of the screen and enter the e-mail address you would like your Washburn emails forwarded to in the “mail forwarding” area. Click on save changes. This will complete the process of forwarding your Washburn e-mail. It is your responsibility to ensure that your official e-mail box does not exceed your message quota resulting in the inability of e-mail messages to be accepted into your mailbox
The Washburn University grade appeal procedure can be found in the Washburn University 2008-2009 Catalog.