ITS Staff provide assistance through step-by-step training materials or video tutorials in all areas.
Additional help can also be found by contacting the Technology Support Center, 785-670-3000 or email support@washburn.edu .
Read&Write
- Download pdf on Introduction to Read&Write
- Download pdf for Quick start guide on Read&Write
- Download pdf on Ways to Use the Highlighter Tools to Differentiate and Categorize
- Download pdf on Using Key Tools for Specific Higher Education Needs
- Download pdf on Study Strategies for Higher Education Student using Read&Write
- Download pdf for Vocabulary List Builder – Modifications for Learning
- Download pdf for Voice List
Closed Captioning (coming soon)
- Video overview on Closed captioning
- Video tutorial on Youtube closed captioning
- Video tutorial Zoom closed captioning
- Video tutorial on using the ITS Access Request Form
- Video tutorial on Logging into MyWashburn for the First Time
- Washburn Active Directory Accounts (WUAD)
- See the "Need Help?" section of the Washburn Password Management website
Special Adobe license for students and faculty
Argos Report Viewer and Writer
- Watch the Argos 5.4 Report Viewer training video
- Download the Argos Report Viewer guide
- Watch the Argos 5.4 Report Writer training video
Argos Datablock Designer
Watch the Argos Advanced training video for DataBlock Designers and MAPS Administrators who have already completed the Report Viewer, Report Writer, and DataBlock Designer training. It covers topics such as use of multiple forms on a dashboard, drill-down charts, OLAP cubes, and the Argos API.
Argos Web Viewer
- Download Banner 9 timesheet instructions for Exmept Staff
- Download Banner 9 timesheet instuctions for Non-Exmept Staff
- Download Banner 9 timesheet instuctions for Students
- Banner On Demand Training
ITS equipment available for checkout
Zoom Audio Recorder
Swivl
- Video overview on Swivl
- Swivl Demo video
- Video tutorial on setting up the Swivl
- Download Word document on Swivl Instructions
- Video tutorial on Connecting Swivl to Bluetooth
- Video tutorial on Connecting Swivl to a Tripod
- Video tutorial on Disassembling Swivl Setup
AirServer - Wirelessely connecting to the projector
Interactive projective user guides
- Download pdf for Projector and Laptop Quick Start - One page, quick start guide for getting up and running. It is posted on the wall of the classroom.
- Download pdf for Projector Easy Interactive Tools - Explanation of all the buttons that can be found on the "Easy Interactive Tools" program on the laptop and when using the interactive whiteboard.
- Download pdf for BrightLink Projector User Guide - Full projector user guide from Epson.
- C-TEL Teaching Resources - Includes information on Active Learning.
Local Businesses with Free Wi-Fi
- Copyright Information
- Download Release form in pdf format
- Download Lecture Release form in pdf format
- Download Presentation Release form in pdf format
Washburn Video:
- Washburn Video Portal (Visit to watch training videos on uploading/removing videos from the Washburn Video Server, Using a Dropbox for Students, Closed Captioning, Zoom Video Conferencing integration, Checkout Equipment tutorials, Skype for Business tutorials, etc)
- Download pdf on Importing YouTube Captions into Washburn Video Server
- Download pdf on Troubleshooting Issues with Washburn Video Dropboxes
Zoom Video
Skype for Business
Voicemail
Phones
- Video overview on VVX 310 (Most common phone on campus)
- Video overview on VVX 410
Need Skype for Business on a personal computer?
- Visit https://portal.office.com/account#installs and select "Install Skype". Please note, a headset or microphone will be needed to use Skype for Business.
- General Information & Help
- Print from multiple devices:
Remote Access - WUAPPS
- Windows 10
- Windows 7
- Mac os
Remote Desktop Instructions
Virtual Private Network (VPN)
- Enrolling in DUO
- Washburn GlobalProtect VPN
- How to use Duo fob or hardware token to log into the VPN
Virtual Desktop
Students are not given VPN access at this time. To access remote resources at the university, such as network drives and remote access to lab resources, please sign up for Duo and use VDI (Virtual Desktop Infrastructure). Duo will also be used for increasingly more university resources in the near future.
Telecommuting Quick Start Guide
ITS equipment available for checkout
Enrolling in DUO
Virtual Private Network (VPN)
Phones – Skype for Business
Remote Desktop (RDP)
- Using Remote Desktop (18:16)
Virtual Desktop (VDI)
- Wireless for students, faculty & staff
- Wireless for visitors
- Eduroam
- Local Businesses with Free Wi-Fi
GET IN TOUCH WITH ITS
Email the Technology Support Center
Email ITS Support
Call us for technical assistance
785.670.3000
Visit the Help Desk
Located in Bennett, Room 104
