Business Office

Financial Aid Refunds

  • If you receive more financial aid than what you owe to Washburn, the difference will be refunded to you.
  • It is possible for students who have received a refund to still owe a balance to the University.  Changes in the student schedule, charges added after a refund was generated, or a balance from a prior aid year that cannot be paid from current funds are all reasons a student may receive a refund but still have a balance and a hold on their account.
  • The preferred form of financial aid refund payment is via direct deposit into your bank account.  We encourage students to sign up for direct deposit of financial aid refunds via WU-View. Typically direct deposit refunds reach the student account within a business day of processing the refund (not the disbursement of financial aid), but this is not a guarantee.
  • Financial aid refunds not paid via direct deposit are issued in the form of a paper check. Students must pick up their own refund checks within 7 to 10 days (Morgan 103-O) and present a valid photo ID.  No checks will be released without valid ID.
  • Upon request, the Business Office will mail refund checks instead of holding them for pickup.  Unclaimed refund checks will be mailed to the current address on file for the student.
  • Parent PLUS loan refund checks are mailed directly to the parent.
  • Information on initial refund dates for the term is available on the Business Office home page under Important Dates.
  • Refunds will generate Monday through Friday after the initial financial aid disbursement dates in Fall and Spring, up though the payment deadline each term. After the payment deadline, refunds will be available on Tuesdays and Thursdays (after 10:00 a.m.) for the remainder of the term.
  • Refunds will generate according to the published refund dates during the Summer, and will be available on Tuesdays and Thursdays (after 10:00 a.m.) throughout the term.
  • The Business Office reserves the right to refund excess financial aid to a credit card used to make a prepayment.

* NOTE: Title IV loans (Stafford loans and Perkins loans) will be disbursed in one or two parts, depending on the borrower's student status. In addition, a minimum hour requirement must be met.