How to set up direct deposit

  • Students must log in to MyWashburn 
  • Go to the Pay Now tile, then click on the blue PAY NOW button to be directed to the payment portal
  • In the right-hand column, under My Profile Setup, select the "Electronic Refunds" tab
  • If the system requests it, enroll in Two-Step Verification by adding the necessary security settings.  The preferred method to obtain the verification passcode is via text message to your mobile number or to a personal email address. When done, return to the Electronic Refunds tab.
  • Click on "Set Up Account"
  • Under Account Type, choose Checking or Savings from the drop down list
  • Enter all required information for the bank account and your billing address (see "Some Cautions" below)
  • Include a name for the account, e.g., "My Checking". 
  • Read the terms and conditions, and review your personal information; print for your records
  • If the information is correct, check the "I Agree" box and click on "Continue" to complete the process
  • Your direct deposit refund account should now be listed, although it will take up to a week to validate before it can be used for direct deposits.
  • To edit the account, click on the gear icon to either update or remove the account. Changes made when editing the account may require another validation before the account can be used for direct deposit, a process that can take up to a week.

Some Cautions:

  • Occasionally mobile providers (T-Mobile, Verizon) fail to forward the two-step verification text notification to the user. If your text verification has not arrived in a reasonable amount of time, try having it sent to a personal email address instead.  
  • When entering banking information be certain to use the correct 9-digit routing number and your checking or savings account number. Most banks prefer you do not use hyphens or spaces when entering the account number.
  • Double-check all numbers to be certain they are accurate. Incorrect information will cause the deposit to be rejected.
  • DO NOT USE the account number shown on a debit card as your account number. Although your debit card is tied to a bank account, your bank uses a different number for direct deposits. Using the account number on a debit card will cause your deposit to be rejected.
  • If using a savings account for a direct deposit, please check with your bank for the appropriate account number.
  • Beginning in March 2021, banks require validation of any newly entered bank account before direct deposit refunds can be sent there. This delays the ability to use the account for direct deposit refunds by about a week. Keep this in mind when planning to set up an account and set it up early enough for the validation to process before the refund is generated -- otherwise a paper check will print. This change will not affect bank accounts set up prior to March 2021 or those accounts that have been validated.
  • The "refund" and "direct deposit" processes are run separately.  If your account shows a refund check was just generated but you know you have a validated direct deposit in WU-View, keep in mind that the direct deposit process is not run until around 3:30 each business day.  When that process is run, the refund check description will change to reflect the direct deposit was issued.
  • If your account shows a refund check was generated but the account was not set up and/or validated until after the direct deposit process was run, a check will print when that process is next performed (usually Tuesdays and Thursdays).
  • If a direct deposit is rejected, a check will be generated to replace the returned deposit only after the University’s bank has notified the Business Office that the deposit was rejected.
  • If a direct deposit is rejected, the Business Office will remove the direct deposit account from the student's profile in WU-View to prevent further rejections. After the direct deposit account is removed, a new direct deposit account may be set up in WU-View.
  • Student employees who have direct deposit set up for payroll must also set up direct deposit in WU-View in order to have any financial aid refunds issued as direct deposit.  
  • The student and authorized user payment and/or refund profiles are separate and can only be modified by the student or authorized user.  Authorized users cannot set up an account for direct deposit refunds.

GET IN TOUCH WITH Business Office

Washburn University Business Office
Morgan Hall 103
1700 SW College Ave.
Topeka, KS 66621

Phone & Email

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