Who We Are

The office of Strategic Enrollment Management and Student Success at Washburn University strives to enroll and retain students from all walks of life. The office works with prospective high school students, transfer students, first-year freshmen and current students, as well as their families, through each stage of the enrollment process: the college search, admissions, University Registrar, awarding financial aid, new student orientation and the Center for Student Success and Retention to ensure your success, both in college and in life.
Prospect1Admitted2Enrolled3Graduate4 Ichabod Life cycle graphic showing Ichabod logo in the middle surrounded by 6 generic icons : 1 prospect, 2 admitted, 3 enrolled, 4 graduate, 5 alumni, 6 donor

Ichabod Life Cycle

Education is a lifelong endeavor, and at Washburn we approach the educational process holistically. Beginning with prospective recruits, Washburn cultivates an empowering environment for students to thrive, graduate and become successful alumni capable of giving back to a new generation of students to help keep the cycle rolling. Finally, through graduate programs and other continuing education opportunities, Washburn encourages lifelong learning as a way to better yourself, gain new skills and enhance your career and earning potential.

  1. Prospective Students
  2. Admitted to Washburn University
  3. Enrolled Students
  4. Graduates of Washburn University

Strategic Enrollment Management and Student Success

A student smiles while being welcomed to an Ichabod Day.

Undergraduate Recruiting and Admissions

The Admissions department is responsible for recruiting prospective students, building personal relationships along the way and guiding them through the college selection process by demonstrating the many benefits of a Washburn education.


A student smiles and poses with the Ichabod mascot.

Financial Aid & Scholarships

The Financial Aid department is responsible for helping students receive funding for college through financial awards such as grants, loans and scholarships, as well as educating students on money management strategies to ensure their success in college and beyond.


An adult student smiles while on the way to class.

Graduate and Adult Learners

Lifelong Learning is a major facet of Washburn’s educational approach. We accomplish this through a variety of graduate and adult learning programs, including tuition-free audit programs for those 60 and older and other community and continuing education programs.


Students chat with their parents while at orientation.

New Student Orientation

New student orientation is for new first-year students who are coming directly from high school or took time in between high school and college with no college credit. New student orientation is required for all new first-time, full-time students. Transfer and returning students are highly encouraged to participate in a new student orientation, but not required.


An Ichabod statue.

University Registrar

The University Registrar’s Office is the dedicated steward of our students’ academic records, maintaining essential processes related to enrollment, the creation and maintenance of university records, and graduation services.


A student poses for a selfie with the Ichabod mascot.

Strategic Marketing & Communications

The Strategic Marketing and Communications department is responsible for reaching out to prospective students to tell them the benefits of a Washburn education. The department produces a variety of communications, including letters, postcards, posters, brochures, emails, social media posts, videos, advertisements and other marketing collateral.

Students talk with the Student One Stop.

Student One Stop

The Student One Stop is exactly as the name implies: it is your one-stop location for all student services related to the Admissions, Financial Aid, Business and Registrar offices. The staff is available to assist you through all aspects of the educational process.


A student smiles while talking with a student success representative.

Student Success

The Center for Student Success and Retention works to help students thrive on campus and academically. Through its first-year student retention efforts, the CSSR is an integral part of ensuring that students remain on a path toward on-time graduation.


Support Student Scholarships

Support our Ichabods by giving to Washburn University scholarships.
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