If you need to add a new authentication device/phone, manage your existing devices, change your phone number, or re-activate Duo Mobile, please go to https://2factor.washburn.edu.
two factor login screenshot

1. Log In

  • Using your Washburn credentials, log into https://2factor.washburn.edu. Be sure to perform the Captcha check by checking the checkbox for I’m not a robot and following the directions that may pop up. Click on Submit.
duo authentication method screenshot

2. Send a Push Notification

  • Click on Send Me a Push. All you need to do is tap Approve on the Duo login request received at your registered phone/tablet, then you can manage your devices.

Adding More Devices

duo self management add device screenshot

1. To Add Another Device

  • Simply press add another device, select the type of device you are adding.
duo select device type for phone

2. Select Device Type

  • Select the type of device, and click continue.
duo installation screenshot

3. Check Installation

  • Ensure that you have the Duo Mobile application installed on your device, and select ‘I have Duo Mobile installed’.
duo activate instal

4. Activate

  • Follow the directions as listed to activate Duo.
duo confirmation screenshot

5. Continue or Close

  • Click Continue or close your browser.

  • If you need help enrolling/managing your 2-factor devices in Duo, connecting to your PaloAlto GlobalProtect VPN client or to VDI, or mapping to Washburn network drives once connected, contact support@washburn.edu or call 785-670-3000.

GET IN TOUCH WITH ITS

Email the Technology Support Center
Email ITS Support

Call us for technical assistance
785.670.3000

Visit the Help Desk
Located in Bennett, Room 104

back to top button