Frequently Asked Benefit Questions

Reimbursement Claim Forms may be obtained at  Completed forms should be sent with proof of expense to: ASI Flex, PO BOX 6044, Columbia, MO 65205-6044. For information call the Customer Service Center at 1-800-659-3035. Fax: 1-877-879-9038. 
You may access your account information 24-hours a day through their website at
Reimbursable services must be rendered during the plan year, and receipts must be submitted within 90 days of the end of the plan year. The plan year ends December 31. There is an open enrollment during the month of November each year for the new plan year beginning January 1.

Based on IRS requirements, Dependent Care Reimbursement Account claims must be substantiated with two items: 

  1. a written statement from a third party providing that the dependent care expenses have been incurred, the amount of the expense, and the name of the child the services relate to; and
  2. a written statement from the participant providing that the dependent care expenses have not been reimbursed or are not reimbursable from any other coverage plus the tax identification number (or Social Security Number) of the provider.  (The completed claim form satisfies this requirement).
Completed application forms are due in the Human Resources Department no later than July 1 for Fall Semester; December 1 for Spring Semester; and April 15 for Summer Sessions.
Tuition assistance may be available for dependents. Please visit the Financial Aid webpage about tuition waivers or contact the Financial Aid Office at ext. 1151 for information.

All open recruitments for faculty and staff vacancies may be found at

Student jobs and positions only open to current employees are on our internal career site

Unless there is a qualifying event, changes in health insurance plans may only be made during an open enrollment period. Open enrollments are normally held during November of each year. For more information, contact Human Resources, 785.670.1538.

To begin, modify or terminate your voluntary elective deferrals please complete the Salary Reduction Form For Elective Deferrals. 

You can visit our Retirement Page to find information on the Washburn University Defined Contribution Retirement Plan.


GET IN TOUCH WITH Human Resources

Human Resources
Morgan Hall, Room 118
1700 SW College Ave.
Topeka, KS 66621

Phone & Email

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