Washburn and Washburn Tech's preferred encrypted wireless network is WU-Aux and provides service for computers, tablets, phones, and other devices.
All game systems, smart TVs, and other devices should try to register on WU-Aux. Please follow the instructions to register on the WU-Aux network.
Visitors to campus who do not have a Washburn account can register on the WU-Visitor network.
If you have trouble registering for or using the Washburn secure wireless networks, contact ITS User Services at (785) 670-3000 or visit us in Bennett 104 on the Washburn University campus or Building A East, room 115, on the Washburn Tech campus.
Before you start
- Please read the on-screen instructions given on your device as you go through the steps to connect. The system detects what kind of computer, phone, or tablet you have and takes different steps for different platforms.
- You will need your washburn.edu e-mail address and password, and you must have already logged into your e-mail once.
- You may need your computer's administrative password or device's passcode to make changes to your device. All Apple computers and phones will require a password or passcode if you have one.
- Android and Kindle users will need to download an app called Cloudpath from the Google Play or Amazon Kindle stores. Just install it — but don't open the app — the connection utility will do that for you.
Registering your device on WU-SECURE
1. Start out by connecting to the WU-WiFi network. WU-WiFi is a special open network that's the stepping-stone to the secure networks. If your device doesn't display the campus registration portal automatically, open your device's standard, built-in web browser and enter wifi.washburn.edu.
The registration portal is a series of screens that take your information, give you a custom digital certificate (used to encrypt your data), and help you set up your computer or device.
2. Click the box next to I agree to abide by the policies given above. We know you probably don't want to read all that, but we hope you will. Those policies exist to keep us all safe. Then click Start.
3. Some devices will now show a screen with a button to download the Cloudpath app or other instructions specific to that device. If you see a download button, download the app but don't open or run it — instead come right back to your browser and click Continue to proceed with registration.
4. Click the button that says Students, Faculty, and Staff. If you're a visitor, please register on the WU-Visitor network.
5. Enter your washburn.edu e-mail address and password then click Continue.
6. The next screen gives you a choice of Normal or Passcode registration.
Normal registration is for devices you can connect to the portal and use to register themselves. Normally this is what you want to do, so click Continue.
Passcode is for when you're registering another device, like a game console or Smart TV. For that, see Registration with WU-Aux network.
7. If you have active registrations already, you'll see a screen listing those. If you no longer use any of them, click the Remove button next to them and their wireless registrations will be removed. If you have nothing registered yet, you won't see this screen.
8. The registration portal will then generate a digital certificate for your device. What happens next depends on what kind of computer or device you have:
- Apple iOS: a "configuration profile" will be downloaded to your device. This sets up the certificate on your device and tells it to use WU-Secure whenever possible. You must explicitly install it, like so:
- Go to the Settings app on your device.
- At the top of the main settings list, tap "Profile Downloaded".
- An "Install Profile" window will pop up, tap "Install".
- Enter your passcode or password, if asked.
- Tap "Install" again, then tap "Done".
- Then to join WU-Secure for the first time:
- Go back to the main Settings screen.
- Tap "Wi-Fi".
- Wait a moment until "WU-Secure" appears, then tap "WU-Secure". A checkmark will appear next to WU-Secure when you are successfully connected.
- Android: you'll have a button to "Install The Network". This will open the Cloudpath app you previously downloaded and tell it to set up the certificate and wireless network on your device. If you do not have a password or passcode on your device you will be asked to create one.
- Windows: you'll have a link to download a program that will configure your computer for you. If it doesn't run automatically, go to your Downloads folder and find it. It may ask you to enter your local machine username and password to install the digital certificate and to make changes to your network configuration. The app will delete itself when it's done.
- MacOS: if your Mac is above or at version 10.13 click the "Profile for Mac OS" button to download a Profile. After it is done downloading, go to System Preferences > Profiles, click install while selecting the WU-Secure profile and put in your credentials when prompted.
- Linux, Blackberry, and other platforms are supported too, and the enrollment portal gives instructions for those. ITS will try to help if you have trouble.
On Android and Windows, Cloudpath will run a program to configure your computer or device. When it's finished, that program should say "Congratulations! You are now connected to the network."
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Android, Mac, and Windows |
iOS |
For best reliability, go back into your wireless settings and delete or forget the WU-WiFi network. You're done with it.
Android
iOS
GET IN TOUCH WITH ITS
Email the Technology Support Center
Email ITS Support
Call us for technical assistance
785.670.3000
Visit the Help Desk
Located in Bennett, Room 104
