Facilities Services provides services that help maintain a proficient work and learning environment.

Grounds-keeping Services

Grounds & Landscaping Services which includes planting and maintenance of trees, grass and flowers. Construction and maintenance of parking lots, streets, and sidewalks. Moving university property, coordinated through the purchasing department. Snow removal, event setup, trash collection and disposal.

During winter weather conditions the Grounds Supervisor watches the forecast with the help of the University Police Department; as soon as snow or ice has accumulated, all essential Facilities employees report to work as scheduled, where they proceed to remove the snow from the streets, sidewalks, parking lots and building entryways or treat icy areas across campus.  Additional work such as sidewalks cleaned with mechanical brooms, custodians cleaning steps and entryways to their buildings, and private contractors removing snow on all parking lots are provided.

Whenever possible, the grounds crew begins removing the snow or ice as early as 4:00 a.m. and tries to complete most of the work prior to 7:30 a.m., before students, faculty and staff arrive. Each snowfall is handled differently since each varies (in the amount, number of employees available, whether ice is involved, etc.). All areas of campus are cleaned off as soon as the weather allows, in the quickest way possible.

If you find slip hazards that we have missed, please notify Facilities Services at (785) 670-1149 [between 8:00 a.m. and 5:00 p.m. Monday through Friday] or University Police dispatcher at (785) 670-1153 [between 5:00 p.m. and 8:00 a.m. Monday through Friday, and 24 hours a day during weekends and holidays.]

All Facilities Services employees, except clerical office staff and architects, are considered essential personnel. All essential personnel must report to work as scheduled, regardless of the weather.

Custodial Services

Custodial Services includes cleaning the interior of buildings, small event setups, and minor pest control service.

Custodial Services provides routine custodial duties such as:

  • Room cleaning, floor sweeping and emptying trash.
  • Carpet shampooing may be scheduled.
  • Requests for large trash or recycling cans for temporary use in offices may be requested.

Custodial service does not require a work request, so please call (785) 670-1554 or email custodial supervisor.

Facilities Services custodians service all campus buildings except Bianchino Pavilion, Bradbury Thompson Alumni Center, Carole Chapel, Memorial Union, and Petro Allied Health Center. For these buildings please contact Memorial Union main office at (785) 670-1454 for Memorial Union custodial staff; or Gil Herrera at (785) 670-1304 for Petro custodial staff.

Pest Control

Facilities Services has a contract with an off campus pest control agency. The service representative comes out once a week to complete scheduled preventative maintenance. Please submit a Work Request from the I-Service Desk for all trouble calls.

Work Requests

For these services, please submit a work request from the I-Service desk.

These chargeable services require a Work Request submitted from the I-Service Desk and must include your department FOAPAL.

  • Repairs or adjustments to departmental (office) equipment: office chairs, desks, file cabinets, locks on file cabinets and desk drawers, carts, electrical pencil sharpeners, shredders, paper cutters, etc.
  • Hauling for a department: moves from one office to another or to storage, re-arranging furniture within an office, electrical additions in offices, delivering any off campus hauling.
  • Temporary set-ups and temporary electrical hook-ups for special events such as Homecoming, Career Day, Senior Day, Math Day and Band Day, etc. Delivery of tables, chairs or risers for special events.
  • Hanging bulletin boards, message boards, display cases, window blinds, pictures, plaques, etc.
  • Building specialized furniture for a departments, such as bookshelves.
  • Repair of mailboxes in UMAPS (University Mailing & Printing Services department).
  • Sound Tech for basketball, football, softball games, special events, etc.
  • Painting lines on athletic fields for events.

The following non-chargeable services require a Work Request submitted from the I-Service Desk (these services do not require your FOAPAL).

  • Repairs or adjustments to classroom equipment: student desks, manual pencil sharpeners, etc.
  • Plumbing problems: trouble with toilets, water fountains, clogged drains, without hot or cold water, roof leaks, wet ceiling tiles, etc.
  • Air conditioning and heating problems: rooms or buildings too hot or too cold, units making unusual sounds.
  • Lock or key problems: trouble with door locks, door knobs, keys not working properly.
  • Carpentry problems: doors not shutting, windows not closing, handicap doors malfunctioning, weather proofing needed, etc.
  • Electrical problems: light bulbs burnt out, ballasts need replaced, ballast smelling (they emit a burning smell before needing replaced), elevators not working properly, bell tower and/or classroom bells not ringing properly, clocks showing wrong time, etc.
  • Campus grounds problems: slick spots during cold weather, outside plants need maintained (trimmed, watered), hazardous sidewalks (breaking, splitting), large amounts of recycling material or trash from offices (schedule a pick up), trash collection from building dock/receiving areas, etc.

Operations and Maintenance

Plant Operations and Maintenance which provides power, water, gas, steam, sewer, heating & cooling, and building maintenance service.

University Key Policy

Key & Lock Management which includes issuance of university keys for building and room access, and maintenance of building locks.

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