Guides and Tutorials

ITS Staff provide assistance through step-by-step training materials or video tutorials in all areas.  

Additional help can also be found by contacting the Technology Support Center, 785.670.3000 or email .


Closed Captioning (coming soon)

  • Video overview on Closed captioning Video play button
  • Video tutorial on Youtube closed captioning Video play button
  • Video tutorial Zoom closed captioning Video play button

Special Adobe license for faculty

Argos Report Viewer and Writer

Argos Datablock Designer

Watch the Argos Advanced training video  video play button for DataBlock Designers and MAPS Administrators who have already completed the Report Viewer, Report Writer, and DataBlock Designer training. It covers topics such as use of multiple forms on a dashboard, drill-down charts, OLAP cubes, and the Argos API.

Argos Web Viewer

ITS equipment available for checkout

Zoom Audio Recorder


To request a Washburn Video account for the Panopto video server - email with your name, email, department and just mention that you would like to setup an account.

AirServer - Wirelessly connecting to the projector 

Interactive projective user guides

Infobase online training (formerly known as Hoonuit)

Attention All Users: During Summer 2022, ITS will be disabling basic authentication, also known as legacy authentication, in lieu of modern authentication for its Office 365 tenant. What this means is that 3rd party email clients (and others that tie into your Washburn Office 365 account) may need to be reconfigured.  

If you are using an Outlook client, whether on the web, desktop, or mobile, you shouldn't need to do anything, as you are already using modern authentication. 

For more information on how to prepare for this change and when it will affect you, visit 

Skype for Business



Need Skype for Business on a personal computer?

Using Skype for Business after basic authentication is disabled

Students are not given VPN access at this time. To access remote resources at the university, such as network drives and remote access to lab resources, please sign up for Duo and use VDI (Virtual Desktop Infrastructure). Duo will also be used for increasingly more university resources in the near future.

Wireless connections are available in the following campus parking lots:
  • Parking Lot 1
  • Parking Lot 2
  • Parking Lot 4
  • Parking Lot 6
  • Parking Lot 7
  • Parking Lot 9
  • Parking Lot 10
  • Parking Lot 11
  • Parking Lot 16
  • Parking Lot 18
  • Parking Lot E
  • Parking Lot K
  • Parking Lot P
  • Parking Lot R

Map of Parking Lot WiFi areas.


Email the Technology Support Center
Email ITS Support

Call us for technical assistance

Visit the Help Desk
Located in Bennett, Room 104

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